Ordering
An order confirmation email is sent for each order that goes through. Should it fail to show up, even after a look in your spam folder, write to our customer service team at contact@bennettandclairestore.com and we will gladly help.
You can pay in several ways at Bennett & Claire. Our online store accepts Paypal, Credit card, American Express, Apple Pay, Google Pay, and Shop Pay.
Start by looking in your spam folder. If the email is not there either, get in touch with our customer service team at contact@bennettandclairestore.com and we will take it from there.
Please make a habit of consulting the size chart shown on the product page. If you still feel unsure afterwards, our advice is to pick one size above your usual one. Should it turn out not to fit, our exchange service is available to you.
Trouble paying after the item is already in your basket? Try clearing your browser history (open 'history' in the top right corner of your browser and choose 'clear history'). Afterwards, put the product back in your basket and finish the payment. Still no luck? Tell us!
Security comes first at Bennett & Claire. SSL servers send your data in fully encrypted form, shielding it from unauthorised access, so nobody else can read your personal details.
All privacy laws and other legal rules are followed by us. Without your consent, we never pass your personal details on to third parties.
Shipping, Returns & Exchanges
Great news! Shipping within the US is free and there are no hidden fees, so you can shop without worrying.
Our aim is to get your new purchase to you as fast as we can. Processing normally takes 24 to 72 hours, and delivery usually arrives in 5 to 10 working days on average.
To bring you the best products at a great value, we partner with suppliers around the world. Certain items leave directly from overseas warehouses, mostly in Asia, which lets us offer a wider selection at competitive prices.
Our Order and Delivery page has fuller details on delivery times and shipping policies.
Yes, Track and Trace lets you follow your order. Open the 'Order Status' page from the main menu and type in your Track & Trace or order number.
Returns are accepted for any reason, as long as they happen within 30 days of receiving the product. Just reach out to our customer service team at contact@bennettandclairestore.com
Orders can be cancelled during the 24 hours after you place them. Send an e-mail to contact@bennettandclairestore.com with your name, order number and order date. Once an order has been processed, cancelling it means sending the package back.
Still have questions?
Our support team is here to help you every day. Send an email to contact@bennettandclairestore.com or fill in the contact form on our site!